Shenzhen BIWIN Storage Technology Co., Ltd. Public opinion management system

Shenzhen BIWIN Storage Technology Co., Ltd

Public opinion management system

Chapter I: General Provisions

Article 1 In order to improve the ability of Shenzhen BIWIN Storage Technology Co., Ltd. (hereinafter referred to as the "Company") to respond to all kinds of public opinion, establish a rapid response and emergency response mechanism, give full play to the advantages of network interaction, correctly grasp and guide the guidance of network public opinion, timely and properly deal with the impact of various public opinions on the company's stock price, the company's business reputation and normal production and business activities, and effectively protect the legitimate rights and interests of investors, in accordance with the provisions of relevant laws, regulations and normative documents and the Articles of Association, combined with the actual situation of the company, This system is formulated.

Article 2: "Public opinion" as used in this system includes:

(1) Negative reports on the company by newspapers, periodicals, television, the Internet and other media;

(2) Rumors or information in the society that have or will have a negative impact on the company;

(3) Information that may or has already affected the investment orientation of public investors and caused abnormal fluctuations in stock prices;

(4) Other event information that involves the company's information disclosure and may have a greater impact on the trading price of the company's shares and its derivatives.

Article 3: Classification of public opinion information:

(1) Major public opinion: refers to negative public opinion that has a wide range of dissemination, seriously affects the company's public image or normal business activities, causes the company to suffer or may suffer losses, and has or may cause changes in the trading price of the company's shares and its derivatives.

(2) General public opinion: refers to public opinion other than major public opinion.

Chapter II: Organizational systems for the management of public opinion and their work duties

Article 4 The company shall implement unified leadership, unified organization, rapid response, and coordinated response to all kinds of public opinion.

Article 5: The Company is to establish a leading group for the management of public opinion (hereinafter referred to as the "Public Opinion Working Group"), with the general manager of the Company as the team leader, the secretary of the board of directors as the deputy leader, and the members composed of other senior management personnel of the Company and the heads of relevant functional departments.

Article 6: The Public Opinion Working Group is the leading body for the Company's response to all types of public opinion handling, uniformly leading the Company's handling of all types of public opinion, making decisions and deployments on related work, and researching and deciding on the Company's external release of information as needed, and its main duties include:

Shenzhen BIWIN Storage Technology Co., Ltd. Public opinion management system

(1) Decide on matters related to initiating and terminating all types of public opinion handling work;

(2) Assess the possible impact of all kinds of public opinion information on the company and the scope of its impact, and formulate a handling plan;

(3) Coordinate and organize external publicity and reporting efforts in the course of handling all types of public opinion;

(4) Responsible for the information reporting to the regulatory authorities and the information communication of the Shanghai Stock Exchange;

(5) Other matters in the course of handling all types of public opinion.

Article 7 The Public Opinion Working Group is responsible for the management of media information, closely monitoring important public opinion trends, timely collecting, analyzing, and verifying public opinion and social conditions that have a significant impact on the company, tracking changes in the trading prices of the company's stocks and its derivatives, researching, judging and assessing risks, and promptly reporting the information and handling of various public opinions to the secretary of the board of directors or the general manager.

Article 8: The scope of public opinion information collection shall cover all types of information carriers such as the company's and its subsidiaries' official websites, online media, electronic newspapers, WeChat, blogs, microblogs, SSE interactive Q&A, forums, post bars, stock bars, short video platforms, and new social platforms.

Article 9: The Company and other departments of its subsidiaries are to serve as cooperating departments for the collection of public opinion information, and are primarily to perform the following duties:

(1) Cooperate in carrying out efforts related to the collection of public opinion information;

(2) Promptly inform the office of the board of directors of the company of the public opinion found in the course of daily operations, compliance review and audit;

(3) Other duties such as response, cooperation, and enforcement in public opinion and management.

Article 10 The relevant personnel of the Company and its subsidiaries shall report public opinion information in a timely, objective and truthful manner, and shall not be late, falsely reported, concealed or omitted.

Chapter III: Principles and Measures for Handling All Types of Public Opinion Information

Article 11: Principles for handling all types of public opinion information:

(1) Rapid response and rapid action. The company should maintain sensitivity to public opinion information, respond quickly and act quickly, and quickly formulate corresponding media crisis response plans;

(2) Coordinate publicity and sincere communication. In the process of dealing with the crisis, the company should coordinate and organize the external publicity work, strictly ensure consistency, and maintain sincere communication with the media from beginning to end. Under the circumstance that it does not violate the information disclosure regulations of the China Securities Regulatory Commission and the stock exchange, we will answer truthfully and sincerely

Shenzhen BIWIN Storage Technology Co., Ltd. Public opinion management system

Doubts and dispel doubts in the media to avoid unnecessary speculation and rumors in the case of opaque information;

(3) Face bravely and take the initiative. In the process of dealing with the crisis, the company should show a courageous and proactive attitude, verify relevant information in a timely manner, deal with it in a low-key manner, avoid confrontation temporarily, and actively cooperate with relevant matters;

(4) System operation and mitigation of dangers. In the process of responding to public opinion, the company should have the awareness of systematic operation, turn danger into relief, and create a good social image.

Article 12: Reporting processes for all types of public opinion information:

(1) Knowing all kinds of public opinion information and making a quick response, the office of the board of directors of the company and the heads of various departments shall report to the secretary of the board of directors immediately after learning all kinds of public opinion information.

(2) After learning of the above-mentioned public opinion, the secretary of the board of directors shall understand the relevant situation of public opinion as soon as possible, and if it is a major public opinion, in addition to reporting to the leader of the public opinion working group, he shall also report to the chairman of the board.

Article 13: Disposition of general public opinion: The leader of the public opinion working group and the secretary of the board of directors are to flexibly handle general public opinion based on the specific circumstances of public opinion.

Article 14: Disposition of major public opinion: In the event of a major public opinion, the leader of the public opinion working group shall, as appropriate, convene a meeting of the public opinion working group to make decisions and arrangements on the response to major public opinion, and promptly report to the chairman of the board of directors on the proposed solutions. The office of the board of directors and relevant departments simultaneously carry out real-time monitoring, pay close attention to changes in public opinion, and the public opinion working group adopts the following measures to control the scope of communication according to the situation:

(1) Promptly investigate and understand the true circumstances of the incident.

(2) Communicate with the publishing media in a timely manner to prevent the media from following up and causing further fermentation of the situation.

(3) Strengthen communication with investors, and do a good job in investor consultation, visits and investigations. Give full play to the role of the investor hotline and the SSE interactive platform to ensure the smooth flow of various communication channels, speak out in a timely manner, and convey to investors the information that "the company attaches great importance to the incident, the incident is under investigation, and the results of the investigation will be announced in a timely manner". Do a good job of guidance and resolution, reduce investors' misinterpretation and misjudgment, and prevent the expansion of online hot spots.

(4) Clarify through public channels such as official websites as needed. When all kinds of public opinion information may or have had a greater impact on the trading price of the company's shares and its derivatives, the company shall issue a clarification announcement in a timely manner in accordance with the relevant regulations of the Shanghai Stock Exchange.

(5) For media and information platforms that edit, forge, publish, or disseminate false or untrue or misleading information about the Company, when necessary, measures such as sending a "Lawyer's Letter" and litigation may be taken to stop the infringement of relevant media and safeguard the legitimate rights and interests of the Company and investors.

Shenzhen BIWIN Storage Technology Co., Ltd. Public opinion management system

Chapter IV: Pursuit of Responsibility

Article 15 The relevant departments within the Company and relevant persons in the know shall have the obligation to keep confidential the aforesaid public opinion, and shall not disclose or leak such information to the outside world without permission before such information is disclosed in accordance with the law, and shall not use such information to conduct insider trading. If there is a violation of confidentiality obligations and causes losses to the company, the board of directors of the company has the right to give the parties internal notice of criticism, punishment, dismissal, expulsion and other sanctions according to the severity of the circumstances, and if a crime is constituted, they will be investigated for legal responsibility in accordance with the law.

Article 16 The company information insiders or the consultants and intermediary staff hired by the company shall abide by the confidentiality obligations, such as unauthorized disclosure of the company's information, causing the company to be questioned by the media, damaging the company's business reputation, and causing changes in the price of the company's stocks and derivatives, causing losses to the company, the company will reserve the right to pursue its legal responsibility according to the specific circumstances.

Article 17 If the relevant media fabricates or disseminates false or misleading information of the Company, causing a bad impact on the Company's public image or causing the Company to suffer losses, the Company reserves the right to pursue its legal responsibility according to the specific circumstances.

Chapter V: Supplementary Provisions

Article 18 The matters not covered in this system shall be implemented in accordance with the relevant laws, regulations, rules, normative documents, relevant documents of the Shanghai Stock Exchange and the relevant provisions of the Articles of Association. In the event of any inconsistency between this system and the relevant laws, regulations, rules, normative documents, relevant documents of the Shanghai Stock Exchange and the relevant provisions of the Articles of Association, the relevant laws, regulations, rules, normative documents, relevant documents of the Shanghai Stock Exchange and the provisions of the Articles of Association shall prevail.

Article 19 The board of directors of the company is responsible for formulating, revising and interpreting this system.

Article 20 This system shall come into force from the date of deliberation and approval by the board of directors, and the same shall apply when it is amended.

Shenzhen BIWIN Storage Technology Co., Ltd

October 30, 2024