Shanghai Looks to Build One-Stop Citizen Services Portal This Year

Shanghai Looks to Build One-Stop Citizen Services Portal This Year

Tang Shihua

Date: Fri, 04/13/2018 - 13:31 / source:Yicai
Shanghai Looks to Build One-Stop Citizen Services Portal This Year
Shanghai Looks to Build One-Stop Citizen Services Portal This Year

(Yicai Global) April 13 -- Shanghai will set up a citizen services portal this year to allow its residents and companies to pursue various public services on- and offline as China’s largest city looks to take a more user-oriented approach to public policy while optimizing its business environment.

The local government will consolidate its services to streamline a host of registration and permit-application processes, the municipal authority said in a press briefing yesterday while unveiling a new step in its plan to become a smart city. The service will allow the city’s 24 million residents to apply for business, construction and electricity supply licenses and even register properties online or via a mobile app.

It will also set up an easy-to-remember hotline (12345) and merge its departments’ accounts to operate as a single identity on WeChat, the messenger turned lifestyle app run by China’s largest tech firm Tencent Holdings Ltd.

Smart cities are those which use technology and data to become more livable and offer greater opportunities for their people. Some of Shanghai’s aims to become smarter include using sensors and cameras to collect real-time data, as well as offering free Wi-Fi throughout the city.

The local government released a blueprint on Jan. 4 to outline objectives, development models, spatial patterns and other major initiatives through 2035. Under the plan, the eastern metropolis will set up the basic framework for becoming a science and technology innovation center by 2020 and build itself into an international economic, financial and trade hub.

Editors: Emmi Laine

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Keywords: Digitization, Public Policy, GOVERNMENT, Shanghai, Smart Cities